New to SPPS -- Staff


The Service Desk is your single point of contact for all SPPS technology questions and incidents.  Submit a service ticket online at ; email the Service Desk at ; or call 3HELP from a district VoIP telephone or (651) 603-HELP from a non-district phone.  The Service Desk provides support from 7:00AM until 5:00PM Monday through Friday.

Guidelines for Acceptable Use of Technology

Please read the Guidelines for Acceptable Use of Technology by Employees, Contractors, and Board Members. All SPPS employees are responsible for knowing and following the acceptable use guidelines. A copy of Policy 520 Technology Usage and Safety can be found here.

Computer Access / Active Directory

    The district uses Active Directory (AD) to manage access to all district computers.  Once the employee has been assigned an employee identification number and appears in the Human Resources database, this triggers an automated process to create an Active Directory account.  Active Directory credentials are used to log in to:
  • any district computer
  • access your network travel folder or network share
  • access Infinite Campus student information system
  • access custom websites
  • access SPPS Apps
  • access eLearn / Moodle
  • submit Service Desk Tickets
  • reserve a computer cart / lab through the Room Reservation System
    Active Directory user names follow the pattern e###### where # represents the employee identification number.
    Active Directory Tips:
  • Change the default password immediately.
  • Active Directory passwords expire every 90 days.
  • You cannot reuse an old Active Directory password for at least 180 days, and
  • You cannot change your AD password more than once in a 24-hour period. These passwords are case-sensitive.
  • If you are warned that your password is going to expire, you should change your password as soon as possible.
  • If you are locked out of your computer, you may call the Service Desk to request a password reset, but be aware that you will be locked out of the computer and all systems that use Active Directory until the password has been reset.

Click here and scroll to the bottom of the page to learn how to change your Active Directory password.  Once an Active Directory password is changed, those changes are automatically passed on to the other systems which use AD for authentication.


Lotus Notes is the official email application for SPPS employees, and employees receive an email account ending in  Lotus Notes provides users with access to email and calendar services.  Email accounts are created for new employees once an employee identification number has been created and the new employee appears in the Human Resources database.  Teachers hired in the spring, but who will not start until the next school year, will not receive their email account until their official start date.  

  • Please call the Service Desk at 603-4357 for your mail server and help setting up a password.
  • Your username is your FirstName (Space) LastName
Supported Browsers:
  • Firefox 3 or higher
  • Internet Explorer 6 or higher
  • Safari 3 or higher

    Lotus Notes Tips:
  • Create an email signature
  • Schedule meetings using the Lotus Notes Calendar application.
  • Manage your time using the Calendar tool
  • Manage email using Folders
  • Clear your inbox regularly.  Delete routine messages that do not need to be saved, and keep copies of important emails in folders.


SPPS Apps is the Saint Paul Public Schools' version of Google Apps for Education, and provides users with access to email; Google Docs, Presentations, Spreadsheets, and Forms; Google Drive; Google Sites; and other Google applications.  Employees are required to forward their SPPS Apps email( to their Lotus Notes email account ( Directions for setting up email forwarding can be found here.  The creation of an Active Directory account triggers the creation of an SPPS Apps account.  New users should be aware that it may take up to 24 hours for your email address / user name to appear in the Directory inside of SPPS Apps.  To access SPPS Apps, go to and log in with your Active Directory user name and password.  For log in troubleshooting tips, go here.

eLearn / Moodle

SPPS uses the Moodle learning management system to deliver online professional development and provide online learning spaces for classrooms.  eLearn may be accessed at . Log in with your Active Directory user name and password. Some courses may require an enrollment key to enter, while others may be open to all SPPS employees. Enrollment keys can be obtained from the course instructor.

Campus Student Information System

SPPS uses the Infinite Campus student information system to record attendance, grades, and behavior.  Campus access is based on job responsibilities.  A request for Campus access is submitted by the building principal or his/her designee via a service ticket. New staff should submit a service ticket requesting Campus training. Campus Support staff will contact the new staff member with training options. To log in to Campus, click here and log in with your Active Directory user name and password.