Quick Reference Phone Guide

This quick reference section addresses call forwarding, accessing voicemail and how to reset your voicemail pin.

Setup Call Forwarding

To forward your SPPS line to an external number please submit a ticket at https://servicedesk.spps.org and a technician will follow up with you.

Accessing Your SPPS Voicemail Remotely

SPPS employees can access voicemail remotely by following the steps below:

1. Dial the voicemail pilot number 651-767-8399
2. Press *
3. Enter ID (mailbox number aka last 5 digits of office phone number)
4. Press #
5. Enter PIN

Resetting Your Pin

To reset your SPPS voicemail pin, please submit a ticket at https://servicedesk.spps.org and a technician will follow up with you.