Staff Directory
The Technology Services Department utilizes a central service desk, and teams of trained and certified service desk technicians, field technicians, network technicians, and application support specialists to manage and support district technology resources.
Due to the volume of support provided, we ask all requests for support be routed through the service desk instead of contacting technicians directly.
Submit a Ticket
A service ticket is the most efficient way to receive service from Technology Services. Tickets are responded to between 7 a.m. and 5 p.m. Monday-Friday.
Call the Service Desk
Call 3HELP (34357) within the District or (651) 603-HELP from a non-District telephone.
Email the Service Desk
Email Service.Desk@spps.org.
Technology Leadership Staff
| Last Name | First Name | Title |
|---|---|---|
| McHenry | Mario | Interim Executive Director of Technology Services |
| Friedman-Shedlov | Dan | Technology Services Manager, Application Services |
| Harvey | Chad | Technology Services Manager, Field Services |
| Rogers | Craig | Technology Services Manager, Field Services |
| Shine | Vicky | Technology Services Manager, Service Desk |
| Darsow | Jeff | Supervisor, Print Copy and Mail Center |
| Coker | Babalola | Project Manager, Technology Services |
| Flotterud | Brian | Director of Technology Support Services |
| Jorissen | James | Management Assistant |