Ticketing System
All communications with SPPS Technology Services are initiated via a service ticket, which is instantly routed through the automated system to the proper Technology Services Department staff. Service is provided, or built-in processes are triggered, to resolve an incident or deliver a service. The service ticket provides an efficient way to receive status updates; communicate with Technology Services staff; review ticket history; or search the Knowledge Base.
STAFF ONLY: To Submit, View or Edit a ticket, select the "Submit Service Desk Ticket" below, or click on this link-->Link: Submit Service Desk Ticket. Login with the same password used to log into a computer.
For assistance, please contact us by phone or email:
- 34357 when using a district building phone
- 651-603-HELP (4357) when using a non-district phone
- Email: service.desk@spps.org