Ticketing System

All communications with SPPS Technology Services are initiated via a service ticket, which is instantly routed through the automated system to the proper Technology Services Department staff. Service is provided, or built-in processes are triggered, to resolve an incident or deliver a service. The service ticket provides an efficient way to receive status updates; communicate with Technology Services staff; review ticket history; or search the Knowledge Base.

STAFF ONLY: To Submit, View or Edit a ticket, select the "Submit Technology Services Support Ticket" below, or click on this link-->Link: Submit Technology Services Support Ticket. Login with the same password used to log into a computer.

Submit a Technology Services Support Ticket

For assistance, please contact us by phone or email:

34357 when using a district building phone
651-603-HELP (4357) when using a non-district phone
Email: TSSupport@spps.org